我們最近收到了一些用戶的回饋 XTOOL A30系列 iOS應用程式偶爾會卡在某個介面,無法正常使用。
發生了什麼事?
該問題是由於 iOS 上的應用程式版本過低導致應用程式在運行過程中凍結所致。
解決
我們的技術團隊很快就發現並解決了根本原因。 新的應用程式版本 已經在線上發布並成功通過蘋果官方 App Store審核流程。
下一步做什麼
如果您在 A30 系列裝置上遇到此問題:
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打開 應用程式商店 在您的 iOS 裝置上。
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搜尋 XTOOL A30應用程式。
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下載 最新版本。
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重新啟動應用程式並繼續正常診斷。
最後說明
我們致力於確保 XTOOL 使用者在使用我們的診斷工具時獲得最佳體驗。該應用程式現已完全恢復,您可以放心更新至最新版本,繼續使用所有功能,而不會中斷。
感謝您的耐心與持續支持!
4 評論
After using the new Anyscan+ app on my iPhone with A30M, I was prompted to perform a firmware update, which completed successfully.
However, I am now experiencing a serious issue when scanning vehicles. For example, I am scanning a GWM Cannon Alpha in Australia with the 2.4L diesel engine (known as the Great Wall Shanhai in China). The Anyscan+ incorrectly identifies the vehicle as having a 2.0L engine and also displays the wrong engine model.
There is also another serious issue during the Auto Scan. Part way through the scan, the vehicle’s dashboard begins displaying multiple warning/error messages. These errors are not actually present before the scan. Once I disconnect the A30M, turn the vehicle off and then restart it, all of the errors disappear.
This is very concerning and makes the scanner difficult and potentially unsafe to use. False vehicle information is already a problem, but causing multiple warning messages to appear on the vehicle during an Auto Scan creates a lot of confusion and could potentially lead to unnecessary concern or incorrect diagnosis.
Could you please investigate whether this is a known issue with the latest Anyscan+ app/firmware, particularly with the GWM Cannon Alpha 2.4L diesel, and advise whether there is a firmware or software update that can correct it?
Can’t get my xtool A30 pro device to update
Bonjour,
J’ai acheté un A30M il y as environ 1 an et je voulais savoir si il y a une mise à jour pour qu’il est les même fonctionnalités que le V2 ? Ou alors cela n’est pas possible avec le premier.
Merci pour votre réponse cordialement
Boa tarde, meu aparelho não quer abrir a página inicial das montadoras. Está recomendando entrar na internet, porém a internet já está ativa.