Happy Holidays! As the Chinese National Day Golden Week approaches, the XTOOL team is sending warm wishes for a happy and restful holiday!
Please note the following service adjustments during our holiday period, so you can plan your orders and renewals accordingly:
🗓️ Holiday Period: October 1–8
Our offices and domestic operations will be observing the National Day holiday from October 1st through October 8th.
✈️ Shipping & Fulfillment
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US, Canada, Europe, UK: Most products will continue to ship from our overseas warehouses to minimize disruption. Standard shipping times are expected.
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Domestic Shipping: Orders that ship from China will resume processing and dispatch after the holiday period ends.
🔧 Software Renewals & Updates
Good news! We know keeping your tools up-to-date is essential.
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All software renewal requests, except for PAD and EZ400PRO models, will be processed as usual throughout the holiday.
🔌 Bluetooth Adapters
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Customization services for Bluetooth Adapters will temporarily pause. All customizations will resume immediately after the holiday period.
🎁 Don't Miss Out: 5% OFF for New Customers!
To celebrate the holiday, we're offering a special deal to welcome new members to the XTOOL family:
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5% OFF for all new customers.
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More savings with larger purchases!
Thank you for your understanding and support. We wish you and your family a wonderful and joyful National Day!
The XTOOL Team